From counter billing to garment collection, see what each tool does and which plans include it. Compare plans and pricing before choosing your workspace.
Features depend on your selected package. Each card shows its included plans. Compare plans →
All plans · Core included
Sales & Billing
A complete order-taking workspace for your counter.
Choose Standard or Company orders, find a customer and add items with visible prices and units.
Set quantities, packing, delivery date and time, notes, discounts and other charges.
Hold an order, create a pay-later sale, or record full or partial payment.
All plans · Core included
Order Tracking
Know what is pending, in progress or ready to go.
Follow Pending, Processing, Ready to Deliver and Delivered statuses.
Search by customer, contact number or invoice; filter by dates, payment status, sales status and creator.
Open order details and available actions from the order list.
All plans · Core included
Handover Reminders
Keep collections and remaining garments in view.
Check today, tomorrow, upcoming days or a custom handover date range.
See due and overdue countdowns alongside customer and order details.
Record partial deliveries and track items still waiting to be handed over.
All plans · Core included
Garment Photos
Keep a visual record of garments with their order.
Take photos with the camera or upload multiple images and add condition notes. Pickup photos remain linked after invoicing and are grouped separately from photos taken at billing.
Find photos by invoice, customer or contact; open the viewer, zoom and download permitted images.
Photo viewing, uploads and deletion follow staff permissions. Photos are subject to the system’s retention period, not permanent storage.
All plans · Core included
Customers & Company Rates
Keep personal service and business accounts organised.
Maintain separate Standard and Company customer lists with contact details.
Review customer records and order history, and search customers while creating an order.
Set agreed company prices separately from your standard item rates.
Business · Business + Multi-location
Loyalty Points
Reward customer spending with configurable points.
Enable or disable loyalty and set the spend amount, points earned and redemption value.
See a selected customer’s points balance and redeem available points during order entry.
Review loyalty activity through the Loyalty & Packages report.
Business · Business + Multi-location
Prepaid Laundry Packages
Sell bundles of services with defined allowances.
Create packages with a name, price, included item quantities and validity in days or 30-day months.
Sell a package to a customer and select an available package when taking their order.
See package-limit warnings when quantities exceed the allowance; extra items are charged normally.
Business · Business + Multi-location
Package Purchases & Balances
See what was bought, used and remains available.
Review customer package purchases, invoice references and payment status.
Track package start and expiry dates together with granted and used quantities.
Control whether a package is available for new purchases from its settings.
Business · Business + Multi-location
Cash & Bank Accounts
Keep your business balances in one workspace.
Manage cash and bank accounts and review their recorded balances and activity.
Record transfers between accounts and use payment settings to choose defaults.
Review cashier activity and separately record owner funds.
Business · Business + Multi-location
Card Payments
Follow card collections through to the bank receipt.
Review pending and settled card payments by invoice, customer and provider.
See gross amounts, provider fees and the resulting net amount.
Record the bank receipt when settlement arrives. This records card activity; it is not an online card-processing checkout.
All plans · Core included
Expenses
Keep daily costs connected to your business records.
Record expenses with categories, dates, purposes and amounts.
Find and review expense records and their details.
Compare costs with sales through expense and profit-and-loss reports.
Business · Business + Multi-location
Petty Cash
Keep small cash movements visible.
Review the petty cash balance and its transaction history.
Record small expenses and money movements with their supporting details.
Track petty cash transfers separately from customer sales.
All plans · Core included
Your Service Catalog
Build a catalog around how your laundry works.
Organise items, services and laundry types, with standard and company prices.
Use piece-based or weight-based items and filter the order picker by service, laundry type or item name.
Use the available catalog and customer import tools when bringing existing records into the system.
Business · Business + Multi-location
Stocks & Supplies
Manage supplies, not customers’ garments.
Maintain stock items and record purchases of supplies such as detergent, bags and hangers.
Count physical stock and review movements in Stock History.
Use low-stock information and the Buying Guide to plan replenishment.
All plans · Core included
Invoices & Receipts
Give customers a clear record of their order and payments.
Print 80 mm invoices, payment receipts and garment tags. Bills include your business identity, logo, footer and terms; linked pickup references stay visible.
Review paid and due balances and record additional payments against an invoice.
Use supported invoice-sharing links and WhatsApp actions without needing a printed copy.
All plans · Core included
Business & Bill Settings
Make documents and daily work fit your laundry.
Set business names, contact details and the printed address, with a live bill preview.
Choose a time zone and currency; use the detected currency suggestion or change it manually.
Manage order-location settings and customise your bill logo and text.
All plans · Module reports follow your plan
Reports & Dashboard
A clear view of orders, collections and performance.
See order-status totals, handover queues, financial summaries and petty cash at a glance.
Review top customers, items, laundry types and services, plus monthly sales trends.
Use sales, sales-payment, item-sales, expense, other-charge, profit-and-loss and loyalty/package reports, with exports where available.
All plans · Core included
Customer Messages
Prepare useful updates without retyping them.
Use reusable message templates and available WhatsApp order actions.
Share invoice information using the supported customer-facing links.
Choose the relevant customer and review the message before sending through the available channel.
All plans · Core included
SMS & Credits
Manage SMS sending and its usage in one place.
Compose individual messages or use the Bulk SMS workflow with the required permissions.
Review the SMS log and available delivery-status information.
Monitor SMS credits. SMS is available only where enabled and configured, with the required credits and provider setup.
All plans · Core included
Ask CIMPOS
Ask questions about the records you can access.
Ask about sales, invoice counts, customers and outstanding balances.
Get read-only insights that respect your account’s access permissions.
Use it alongside reports; it does not replace checking the underlying business records.
Core + Multi-location · Business + Multi-location
Location Management
Organise your laundry across multiple operating sites.
Manage branches, collecting points and processing centres under one laundry account.
Switch between permitted branches from the same workspace.
Keep branch access controlled through staff permissions.
Core + Multi-location · Business + Multi-location
Branch-wise Billing
Keep counter operations connected to the right branch.
Create bills in the selected branch context.
Let authorised staff work within their permitted branch access.
Owners can switch branches to manage their locations from one account.
Core + Multi-location · Business + Multi-location
Garment Transfers & Dispatch
Track whole orders from collection to processing and back.
Send an order from its collecting location to a processing centre with a transfer reference and note.
Track Sent to centre, Received at centre, Sent back and Returned to collection point statuses.
Review the item, service, quantity and unit manifest before confirming each whole-order handover. Partial transfers are not supported yet.
Core + Multi-location · Business + Multi-location
Transfer History & Cancellations
Keep dispatch and return handovers traceable.
Review transfer references, related bills, source locations, processing centres and current status.
Confirm receipt and return handovers according to branch access and order permissions.
Cancel a sent transfer before receipt at the centre, with a required reason. Missing items must be resolved before confirming the full handover.
All plans · Core included
Staff & Permissions
Give each team member the access their job needs.
Manage staff accounts and role-based permissions.
Control access to operational, financial, messaging and photo features.
Keep owner-only settings separate from the tools available to staff.
All plans · Core included
Security & Activity Log
Manage account access and review recorded changes.
Manage owner login details, including verified email changes and password changes.
Password changes sign out active sessions for that account.
Review recorded actions in the Activity Log where your permissions allow.
All plans · Core included
Your Workspace
Use a familiar interface across your devices.
Work on a phone, tablet or desktop with responsive navigation and layouts.
Choose light or dark appearance and available accent settings.
Use a modern browser and an internet connection; no local server is required.
All plans · Core included
Subscription & Support
Keep account status and help close at hand.
Review your subscription and billing information from the owner workspace.
Explore the customer demo with sample data before choosing your paid subscription. Free trials are not offered.
Contact support by phone or WhatsApp for demo access, setup questions and paid subscription arrangements.
Business · Business + Multi-location
Scheduled Pickups & Collect Now
Plan a visit or record a collection immediately.
Schedule a pickup before garment quantities are known, then collect under the same pickup number.
When a customer has scheduled or assigned pickups, choose the correct existing pickup or deliberately create a separate one.
Track assignment, collection, receipt and invoicing history with staff access controls.
Business · Business + Multi-location
Customer Pickups
Collect from regular customers and companies of every type.
Select an existing customer or add a customer from the pickup form, subject to staff permissions.
Select the service, laundry category and item; enter quantities using the item's configured unit and record hanging or folding.
Add optional condition notes and collection photos, record the customer's requested delivery time, and choose collection or delivery.
Business · Business + Multi-location
Collection Contacts & Addresses
Keep repeat collections convenient.
Search Standard and Company customers, add a new customer or reset the selection.
Use formatted country-code phone numbers and an optional alternative number that must differ from the primary number.
After collection or completed delivery, the latest address updates the customer record for future visits.
Business · Business + Multi-location
Pickup Notes & Sharing
Give customers a record of what was collected.
Keep a separate pickup reference before the sales invoice is created.
Print 80 mm pickup notes or save them as PDFs, with your laundry identity and collection details.
Prepare a WhatsApp message with a customer-facing pickup share link.
Business · Business + Multi-location
Pickup to Invoice
Check garments at the laundry before billing.
Assign pickup staff, confirm collection and record receipt at the laundry.
Check item quantities, services and packing before converting the received pickup.
Open the familiar New Order workspace with the customer, collected items, quantities, packing and requested delivery time; review Standard or Company pricing before saving.
Business · Business + Multi-location
Delivery Dispatch & Tracking
Follow ready orders through to customer handover.
Schedule delivery from a ready invoice with the delivery address and contact details.
Assign staff and track out-for-delivery, delivered and failed-attempt statuses.
Record the recipient and supported partial deliveries, print 80 mm delivery notes, and view the linked bill in a popup.